Customer satisfaction is our goal. If you receive an item that does not meet your expectations, we will readily exchange it or issue a refund.
All returns must be approved by a Mansfield Paper Company customer service representative. Failure to contact us and use our return label may result in additional processing fees and a delay in processing your credit or exchange.
This form is for customers that receive delivery via UPS or Fedex. If you are a local customer that receives delivery on a Mansfield Paper Company truck, please call us at 1-800-225-4641 to process a return.